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Q.) What is your Guarantee?

A.) Our Guarantee is very simple; if you are not happy with your purchase for any reason you can return them or exchange them within 30 days and receive a refund for the full purchase price of the item. ALL SALES ARE FINAL ON ALL CLEARANCE, CLOSEOUT AND OVERSTOCK ITEMS.

Q.) How do you ship?

A.) We ship UPS or US MAIL depending on your location.

Q.) How do I know if my order shipped out?

A.) We notify you along with tracking numbers, so you can see the progress of your shipment.

Q.) Where do you ship from?

A.) That depends on your product. We have 4 warehouses from Florida to New York.

Q.) Do you offer EXTRA SPEEDY DELIVERY?

A.) Yes....You can E- Mail us after you place your order on line and choose... OVERNITE DELIVERY..............$65.00 2ND DAY AIR DELIVERY..........$45.00

Q.) How long have you been in business?

A.) Since 1972

Q.) How long does it normally take to receive an order?

A.) We ship the next morning after we receive your order.

Q.) Are your products the "real thing"?

A.) We sell ONLY "THE REAL THING". Never any seconds, irregulars, imitations or knock offs. All products are genuine first quality.

Q.) Is it OK to give you my credit card number.

A.) Absolutely, we have a "Secured Site" all numbers are in encrypted code and not transferable.

Q.) Do you ship overseas?

A.) NO - We only ship to the 48 continental United States.

Q.) Do you charge sales tax on my order?

A.) NO. We do not charge sales tax. Only - if the order is shipped into Florida, we do collect the 6.5% sales tax, which we are required to do.

Copyright 2010 Buddy's Moccasins Inc.